Otherwise, head to Settings > Devices > Printers & scanners, then click your printer in the list and choose Open queue. Right-click on the printer icon in Windows' notification area, then choose Open All Printers to see a list of currently queued items. Sometimes, your computer's print queue can get jammed up with old documents that failed to print for one reason or another, holding up the document you need right now. (If your printer isn't showing an error, keep reading.) 2. Once you've figured out the error-printer jam or no ink-jump down to the corresponding section of this guide to diagnose it further. If you lost the manual, you can usually find support pages or download a PDF copy on the manufacturer's support website. It isn't always clear which lights mean what, though, so you may need to check the manual to decode what your printer is saying. Your printer may be showing an error message through a series of cryptic flashing or colored lights on the printer itself. Frustrating as they can be, printers do sometimes tell you what the problem is so you can avoid trial-and-erroring your way through the troubleshooting process.

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